Event Executive

Job Description: EVENT EXECUTIVE


This role requires the candidate to work closely with the event operations team to deliver the registration and delegate services and event operations function in an efficient, pro-active and accurate manner.

Areas of Responsibility


  • Build and design new and existing registration portals and registration websites (training will be provided)
  • Build, design and integrate event apps with current software
  • Processing delegate payments online and offline
  • Handling large volumes of delegate queries per event
  • Reconciling registration payments in a timely and efficient manner
  • Identifying and developing opportunities for new and repeat business
  • Enhancing client & supplier relationships
  • Contribute to weekly team report
  • Global travel for client meetings, site inspections, and live event delivery
  • Close and engaging working relationship with current, past and on-going clients
  • Updating and maintaining accuracy of the registration system


EVENT OPERATIONS (25% of role):

  • Ad hoc: co-ordinate aspects of certain events including; booking meeting rooms, coordinating food and beverage requirements and audio-visual requirements
  • Managing small to medium sized events in their entirety



  • Fluency in written and spoken English
  • Have a minimum 1 years’ experience in an event agency, hotel reservations/event co-ordinator role or administration/customer service role
  • Proficient with the Microsoft Office package, particularly Excel and Outlook
  • Have a high level of computer/IT literacy
  • Be educated to a minimum of diploma level
  • Have strong attention to detail with an eye for execution
  • Show a natural proactive approach to achieving deadlines
  • Have an interest in dealing with large volumes of delegate/customer queries and effectively managing workloads
  • Excellent interpersonal, oral and written communication skills
  • Is a natural team player capable of inspiring confidence in both clients and their team colleagues
  • Experience with registration systems/other systems (eTouches/Event Pro/WordPress or similar) is desirable but not essential as training will be provided
  • Passion and hunger to progress in a registration and delegate services/event operations capacity, within a global event management company




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